Due to the planned retirement of the credit union’s longtime President & CEO Jim Warren, S&W has been retained by Tyndall Federal Credit Union (“TFCU,” tyndall.org) to manage the search and selection process for TFCU’s next chief executive.
Headquartered in Panama City, FL, TFCU is “a member-first not-for-profit credit union dedicated to making a meaningful difference in the lives of its members.” TFCU’s original SEG was formed by civilians affiliated with Tyndall Air Force Base, which is home to the 325th Fighter Wing of the US Air Force and undergoing a $4.7B rebuild. Today, the credit union’s community charter has expanded to include the people of the Florida Panhandle and southern Alabama and the low-income designation credit union now serves approximately 113,000 members. TFCU has $1.9B in total assets, making it a top-20 credit union in Florida by asset size. Despite its growth, success at the credit union is not measured by asset size but instead by ever-increasing the value of membership. TFCU has returned more profits to its members over the past five years than any other credit union in the country and in 2023 its giveback exceeded $23MM. With the financial wellness of its members as a driving principle of the organization, the credit union’s dedicated team members are committed to an efficient operating model that allows them to “charge less, give more.” TFCU offers consumer checking and savings solutions and home, auto, personal, recreational, and credit card loans through a comprehensive suite of online and mobile solutions.
Reporting to the Board of Directors, the President & CEO will be responsible for the overall operation of the credit union with the objective of ensuring financial stability commensurate with the best interest of the members. The CEO will run this member-first not-for-profit similar to how a for-profit enterprise would be run, with an emphasis on operating efficiencies, asset quality, and profitability, so that TFCU can continue to return profits to its members. We are seeking exceptional financial services talent for this credit union leadership role. Successful candidates will have experience leading large teams across diverse functional and technical disciplines, a demonstrated track record of efficiently and profitably growing businesses, a sincere member-first orientation, and a vision for leveraging technology in pursuit of the credit union’s mission. While much of TFCU’s staff is remote or hybrid, this is a Panama City, FL-based position. For additional information about this unique credit union CEO role, please contact a member of the S&W search team: Cameron Boyd, Managing Partner (cboyd@smithandwilkinson.com) or Moriah Maron, Consultant (mmaron@smithandwilkinson.com).