Chief Retail Officer

Credit Unions

Quincy, MA


We’ve been retained by Quincy Credit Union to find the organizations next Chief Retail Officer. Overseeing Branch Administration and the Member Contact Center, the next CRO will be directly responsible for guiding the Credit Union through it’s first retail culture shift to proactively serve members of Quincy Credit Union, and assist in branch expansion into the future. I’m looking for a Retail Professional who has directly worked at a institution that has undergone a culture shift in their Member/Customer Service area.

Under new leadership, Quincy CU is poised for continued growth and support of their current membership base. Quincy CU has approximately $645MM in assets and operates two branches in this market, which expansion plans in the near future.

 For a confidential conversation, please reach out to Nick Hayes

 p. 207-289-3134

Smith & Wilkinson